Six Commitments bd50 Makes to You
Before reading the full policy, here is a plain-English summary of the six most important privacy principles that guide how bd50 handles your personal information.
Data Minimisation
bd50 collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with identity verification requirements. We do not collect data for the sake of collecting it.
Secure Transmission
All data exchanged between your device and bd50 is protected by SSL/TLS encryption. Payment transactions processed via bKash, Nagad, Rocket, and Upay are handled through secure, verified payment gateways that never expose your financial credentials to bd50 servers.
No Unauthorised Sharing
bd50 does not sell, rent, or trade your personal data to third-party marketers. Data is shared only with carefully selected service partners — such as payment processors and game providers — who are contractually bound to protect it.
Your Control
You have clear rights over your personal data at bd50, including the right to access, correct, and request deletion of your information. You can exercise these rights at any time by contacting our support team at [email protected].
Transparent Cookie Use
bd50 uses cookies and similar technologies solely to improve your browsing experience, maintain your login session, and analyse aggregate platform performance. We do not use cookies for cross-site advertising or behavioural profiling outside the bd50 platform.
Defined Retention Periods
bd50 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
1. Information We Collect
bd50 collects personal information from you in several ways: directly when you register an account or interact with the platform, automatically as you browse and use our services, and occasionally from third-party sources where permitted by law. The categories of personal data we may collect include the following:
Registration and Identity Data
When you create a bd50 account, we collect the personal information required to establish and verify your identity. This includes your full legal name, date of birth, residential address, email address, and mobile phone number. We may also collect a copy of your National Identity Card (NID), passport, or other government-issued photo identification when conducting age and identity verification as required under our responsible gaming obligations.
Financial and Transaction Data
To process deposits and withdrawals, bd50 collects information related to your payment methods. This may include your bKash, Nagad, Rocket, or Upay mobile wallet number, your bank account details where bank transfer is used, and a record of all transactions made on your bd50 account including deposit amounts, withdrawal requests, bonus credits, and wager history. bd50 does not store full card numbers or mobile banking PINs — payment authentication is handled directly by your payment provider.
Usage and Behavioural Data
When you use the bd50 platform, we automatically collect certain technical and behavioural data. This includes your IP address, device type and operating system, browser type and version, pages visited within the bd50 platform, session duration, game activity (games played, bet amounts, outcomes), and referring URL. This data is used to improve platform performance, detect fraud, and personalise your experience where applicable.
Communications Data
If you contact the bd50 support team by email or through any in-platform messaging feature, we will retain a record of that correspondence including the content of your messages, the date and time of communication, and any resolution steps taken. This data is used to resolve disputes, improve customer service quality, and comply with any applicable legal obligations to retain records.
2. How We Use Your Data
bd50 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with those purposes without first providing you with notice and, where required, obtaining your consent. The primary purposes for which bd50 processes your personal data are as follows:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity data, contact data | Contract performance |
| Age and identity verification | Identity data, ID documents | Legal obligation |
| Processing deposits and withdrawals | Financial and transaction data | Contract performance |
| Fraud prevention and security monitoring | Usage data, financial data | Legitimate interest |
| Delivering bonuses and promotions | Identity data, transaction data | Contract performance |
| Customer support and dispute resolution | Communications data, account data | Contract performance |
| Platform analytics and improvement | Usage and behavioural data | Legitimate interest |
| Responsible gaming monitoring | Behavioural data, transaction data | Legal obligation |
| Sending service-related communications | Contact data | Contract performance |
| Marketing communications (where opted in) | Contact data, preference data | Consent |
bd50 will never use your personal data to make fully automated decisions that have a legal or similarly significant effect on you without providing a mechanism for human review of that decision upon your request.
3. Data Sharing & Third Parties
bd50 does not sell, rent, or otherwise trade your personal data to any third party for marketing or commercial purposes. We may, however, share your personal data with the following categories of recipient where necessary to deliver our services or comply with legal obligations:
Payment Service Providers
To process your deposits and withdrawals, bd50 shares relevant financial information with our payment partners, including bKash, Nagad, Rocket, Upay, and partner banking institutions such as Dutch-Bangla Bank, BRAC Bank, and City Bank. These providers receive only the minimum data necessary to authorise and complete your transaction. All payment service partners are subject to their own privacy and security obligations under applicable financial regulation.
Game Content Providers
bd50 hosts games developed and operated by third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Microgaming, Ezugi, and NetEnt. When you launch a game developed by one of these studios, limited technical data — such as your anonymised player session identifier and game stake — may be transmitted to that studio's servers to operate the game correctly. These studios do not receive your full identity or financial details.
Fraud Prevention and Legal Compliance
bd50 may share your personal data with law enforcement authorities, regulatory bodies, or other relevant government agencies in Bangladesh where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity. bd50 will comply with any lawfully issued request for user data from competent authorities.
Service and Technology Partners
bd50 uses carefully selected third-party technology service providers to operate the platform — including cloud hosting, analytics, and cybersecurity services. These providers act as data processors on our behalf and are contractually prohibited from using your personal data for any purpose other than providing the specific service to bd50.
4. Cookies & Tracking Technologies
bd50 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. The cookies used by bd50 fall into the following categories:
Strictly Necessary Cookies
These cookies are essential for the bd50 platform to function correctly. They include session management cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and load balancing cookies that ensure platform stability. These cookies cannot be disabled without significantly impairing your ability to use bd50.
Performance and Analytics Cookies
bd50 uses analytics cookies to understand how players interact with the platform — for example, which game categories attract the most engagement, which pages have the highest exit rate, and how long typical user sessions last. This data is collected in aggregate and anonymised form and is used solely to improve the platform experience. Individual players are not identified in analytics reports.
Functional Cookies
Functional cookies allow bd50 to remember your preferences, such as your chosen language setting and display preferences, so that you do not need to re-enter them on each visit. These cookies improve the convenience and personalisation of your bd50 experience but are not strictly necessary for the platform to operate.
bd50 does not use advertising cookies, retargeting cookies, or any cookie that tracks your activity across third-party websites outside the bd50.club domain. You can manage your cookie preferences through your browser settings at any time; however, disabling strictly necessary cookies may affect your ability to access certain features of the platform.
5. Data Security & Storage
bd50 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. Our security practices include the following:
- SSL/TLS Encryption: All data transmitted between your device and bd50.club is encrypted using industry-standard SSL/TLS protocols. You can verify this by the padlock icon in your browser's address bar when visiting the site.
- Secure Data Storage: Personal data is stored on access-controlled servers with restricted employee access. Only bd50 staff with a legitimate operational need are permitted to access personal account data, and all such access is logged and auditable.
- Password Hashing: Account passwords are never stored in plain text. bd50 uses strong cryptographic hashing algorithms to store password credentials, meaning that even in the unlikely event of a data breach, your password cannot be recovered in readable form from our systems.
- Transaction Monitoring: bd50 operates automated systems to monitor account activity for signs of fraud, account takeover, and other security threats. Suspicious activity triggers immediate review and, where necessary, temporary account suspension to protect the account holder.
- Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, bd50 will notify affected users without undue delay and will take all reasonably practicable steps to mitigate the impact of the breach.
6. Your Privacy Rights
bd50 respects your rights over your own personal data. Regardless of where you are located in Bangladesh, you have the following rights with respect to the personal information we hold about you:
- Right of Access: You have the right to request a copy of the personal data bd50 holds about you. We will provide this information within a reasonable timeframe upon receipt of a verified written request sent to [email protected].
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many of your account details directly through your bd50 account settings; for other changes, please contact our support team.
- Right to Erasure: In certain circumstances, you have the right to request that bd50 delete the personal data we hold about you. This right is subject to limitations where retention is required by law — for example, where we are obliged to retain transaction records for a specified period under applicable anti-money laundering regulations.
- Right to Restriction of Processing: You may request that bd50 restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
- Right to Data Portability: Where technically feasible and legally applicable, you may request that bd50 provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
- Right to Object: You have the right to object to the processing of your personal data where bd50 is relying on legitimate interest as the legal basis for that processing. You also have the right to opt out of marketing communications at any time by contacting [email protected].
To exercise any of the above rights, please contact the bd50 data support team in writing at [email protected]. We will respond to all verified requests within a reasonable period. We may need to verify your identity before processing your request to ensure that personal data is not disclosed or altered in response to fraudulent requests.
7. Data Retention Policy
bd50 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply to the main categories of data we hold:
- Account and identity data: Retained for the duration of your registered account relationship with bd50, plus a minimum of five (5) years following account closure to meet applicable record-keeping obligations.
- Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in line with financial record-keeping standards applicable to online payment processing in Bangladesh.
- Customer support communications: Retained for three (3) years from the date of the interaction, or longer where the matter relates to an ongoing dispute or legal claim.
- Usage and analytics data: Retained in anonymised or aggregated form indefinitely for platform improvement purposes. Personally identifiable usage data is deleted or anonymised within twelve (12) months of collection.
- Marketing consent records: Retained for the duration of your active account, and for two (2) years following account closure or withdrawal of consent.
When personal data is no longer required for the purposes set out above, bd50 will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures. Where data is anonymised rather than deleted, it cannot be re-linked to your identity and is therefore no longer considered personal data.
8. Updates to This Policy
bd50 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the platform. When material changes are made to this policy, we will publish the updated version on this page with a revised effective date and, where reasonably practicable, notify registered players via the email address associated with their bd50 account.
We encourage you to review this Privacy Policy periodically. Your continued use of the bd50 platform after the effective date of any revised policy constitutes your acceptance of the updated terms. If you have any questions about this Privacy Policy or about how bd50 handles your personal data, please contact our support team at [email protected]. All privacy-related enquiries are handled in English and will receive a response within a reasonable timeframe.